Policiessupply-chain-due-diligence-gold

Policies

Supply Chain Due Diligence Policy (Gold) — OECD-Aligned

AuHandel operates as an institutional gold brokerage/trading counterparty. We apply a risk-based due diligence program for gold supply chains aligned to the OECD five-step framework and consistent with expectations reflected in RJC-aligned practice for responsible business conduct in jewellery and precious metals supply chains.

Policy details

Entity: AuHandel (trading name of Balmeringa GmbH)

Effective date: 1 January 2020

Applies to: All directors, employees, contractors, and third parties acting for or on behalf of AuHandel; and informs expectations of counterparties.

AuHandel operates as an institutional gold brokerage/trading counterparty. We apply a risk-based due diligence program for gold supply chains aligned to the OECD five-step framework and consistent with expectations reflected in RJC-aligned practice for responsible business conduct in jewellery and precious metals supply chains.

1. Purpose

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The purpose of this policy is to define how AuHandel:

  • Establishes governance and controls for responsible gold supply chains,
  • Identifies and assesses risks in gold transactions and related business relationships,
  • Prevents, mitigates, or ceases engagement where risks are unacceptable,
  • Maintains appropriate records and transparency, and
  • Provides an accessible grievance channel for concerns.

This policy applies to:

  • Gold and gold-bearing materials involved in AuHandel’s activities (buying, selling, brokering, arranging, or otherwise facilitating institutional transactions), and
  • All relevant counterparties and service providers involved in those transactions (including intermediaries, logistics, custody, and other service providers).
  • AuHandel does not refine gold and does not engage in retail bullion sales.

3. Due diligence principles

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AuHandel’s due diligence is:

  • Risk-based: depth of checks increases with risk indicators
  • Proportionate: commensurate with our role and available visibility
  • Documented: decisions and evidence are recorded
  • Escalation-driven: elevated risk requires senior review
  • Continuous: periodically reviewed and improved

4. OECD-aligned five-step framework

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  • Step 1 — Establish strong management systems
  • AuHandel maintains management systems to support due diligence, including:
  • Governance & accountability: designation of a Compliance Lead / Responsible Sourcing Officer and senior management oversight.
  • Policies & procedures: published policies (including Responsible Sourcing and Human Rights) and internal onboarding/transaction procedures.
  • Counterparty onboarding: identification/verification of legal entity, ownership/control where applicable, and authority to transact.
  • Training: periodic training for relevant personnel on red flags, escalation, and documentation integrity.
  • Record-keeping: maintenance of transaction files and due diligence evidence consistent with legal and operational requirements.
  • Step 2 — Identify and assess risks in the supply chain
  • AuHandel assesses risks at counterparty and transaction level, including (as applicable):
  • Identity and ownership risk: verification of entity existence, beneficial ownership (where required), authorised signatories, and legitimacy of business operations.
  • Geographic risk: screening for CAHRA exposure and other elevated-risk jurisdictions using credible sources; sanctions considerations where applicable.
  • Supply chain integrity: origin plausibility checks to the extent feasible, consistency of documentation, route/handling anomalies.
  • Transaction structure risk: unusual settlement methods, third-party payments, cash-intensive structures, or attempts to avoid due diligence.
  • Integrity risks: corruption, fraud, misrepresentation of origin, tax/royalty evasion indicators.
  • Human rights risks: indicators linked to forced labour, child labour, trafficking, severe abuses, or coercion and extortion.
  • ASM-related risks: where artisanal/small-scale mining is relevant, apply heightened scrutiny given known elevated risk profiles in some contexts.
  • Red flags that may trigger enhanced due diligence include:
  • inconsistent or incomplete documentation
  • resistance to routine due diligence
  • implausible origin narratives
  • unusual routing or custody arrangements
  • urgency or pressure to execute without checks
  • opaque ownership/control structures
  • Step 3 — Design and implement a strategy to respond to risks
  • Where risks are identified, AuHandel implements a documented risk response. Potential responses include:
  • Request additional information and corroboration (documentation, representations, assurance materials).
  • Apply enhanced due diligence (EDD) and management approval for elevated risk.
  • Impose conditions/controls (e.g., limitations on payment channels, additional documentary requirements, restricted structures).
  • Suspend a transaction pending investigation.
  • Disengage/decline where:
  • severe abuse indicators exist,
  • credible risk cannot be mitigated to an acceptable level,
  • information is materially inconsistent, or
  • there is non-cooperation with due diligence.
  • AuHandel documents the rationale for approvals, conditional approvals, suspensions, and disengagements.
  • Step 4 — Support appropriate assurance / verification (as applicable)
  • AuHandel may rely on, request, or consider credible assurance where proportionate to risk, such as:
  • reputable audit reports, certifications, or equivalent assurance from counterparties,
  • documented compliance programs and control evidence,
  • independent documentation verification where feasible.
  • Where third-party assurance is unavailable or insufficient for the risk context, AuHandel may increase scrutiny, impose additional conditions, or decline engagement.
  • Step 5 — Reporting and transparency
  • AuHandel supports transparency by:
  • Publishing high-level policy commitments (including this policy),
  • Maintaining a grievance channel for concerns, and
  • Keeping appropriate internal records of due diligence, decisions, and risk responses.
  • Where appropriate for the business, AuHandel may periodically summarise program improvements and learnings (without disclosing sensitive counterparty information).

5. Zero-tolerance and immediate escalation

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The following require immediate escalation to senior management and will typically result in suspension or refusal unless risks can be clearly ruled out:

  • credible indicators of severe human rights abuses (forced labour, child labour, trafficking, torture, widespread sexual violence)
  • credible indicators of conflict financing or support to armed groups
  • bribery/corruption demands or evidence
  • material misrepresentation of origin/documentation
  • suspicious transaction structures consistent with money laundering or terrorism financing
  • (See also: Responsible Sourcing Policy and CAHRA Policy.)

6. Counterparty information requirements (risk-based)

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Depending on risk, AuHandel may request:

  • Entity registration details and operating address (as required for verification)
  • Beneficial ownership and control information (as applicable)
  • Authorised signatories and authority to transact
  • Description of supply chain role and sourcing footprint
  • Origin-related documentation to the extent available (and not misleading)
  • Logistics/custody documentation where applicable
  • Settlement information (beneficiary accounts, rationale for payment structure)
  • Compliance program overview and relevant assurance
  • Failure to provide reasonable information may result in refusal or disengagement.

7. Record-keeping

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AuHandel maintains transaction files and due diligence records (including onboarding evidence, risk assessments, risk responses, and decision approvals) consistent with:

  • applicable legal requirements, and
  • operational needs for audit readiness and accountability.

8. Training and awareness

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AuHandel provides periodic training to relevant personnel on:

  • recognising red flags,
  • CAHRA awareness and escalation,
  • documentation integrity and fraud prevention,
  • AML/CTF risk indicators and reporting obligations.

9. Grievance mechanism

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Stakeholders may report concerns connected to AuHandel’s gold supply chain activities through:

  • Email: [Insert grievance/compliance email]
  • Web form (optional): [Insert link]
  • AuHandel handles concerns discreetly, prohibits retaliation for good-faith reporting, and will investigate proportionately.

10. Review and continuous improvement

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This policy and supporting procedures are reviewed periodically (at least annually) and updated as needed based on:

  • changes in operating footprint,
  • changes in risk context (jurisdictional, regulatory, geopolitical), and
  • lessons learned from implementation and reported concerns.